Your privacy is important to KESA, and we are committed to protecting your privacy. That is why we want you to understand what information we collect online and how we use it.
1. What Information We Collect.
To access our web site as a “Member” or an “Agent”, and use certain Member services or Agent services , we collect from Members and Agents such Members’ or Agents’ name, address, email address, contact person name and telephone number. In addition, we collect the following “nonpublic personal information” about Members, Agents or other users from the following sources:
Information you submit online, such as injury or illness reports, claim reports and other information submitted through this web site;
Information we receive from you when you request a quote for coverage online or when you submit applications or other similar information to us online;
Information about your transactions with us through this web site, including coverage purchased, claims reported, videos acquired or rented and other similar information; and
Information we receive from your computer when you visit our web site that is unique to Internet transactions, such as your Internet email address and operating system and statistical information on web site traffic and usage patterns. We may also collect and track this information on a group basis to help us identify the services that are most useful to Members and Agents and to help us improve the site and our own marketing efforts.
“ Nonpublic personal information” is nonpublic information about you that we obtain through this web site in connection with providing our services to you, including issuing workers’ compensation insurance coverage, processing your workers’ compensation claims, among other services that we provide.
2. What Information We Disclose.
We do not sell personal information to anyone. We do not disclose any nonpublic personal information about Members, Agents, claimants or former claimants to anyone except as required or permitted by law and to enable us to provide services to Members. For example, we may disclose information we have collected to the following types of third parties:
A Member’s agent or broker.
Parties who perform a business or insurance function for us, including underwriting, claims administration or adjusting, claims investigation, loss control and computer systems companies.
Other insurance companies as authorized by you.
Insurance regulatory agencies or statistical compilation or reporting agencies.
Government entities or other authorized persons in response to subpoenas or court orders, as required by law.
We reserve the right to disclose personal data in special cases when we believe that disclosing information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with our web site, other users of our web site, anyone else who could be harmed by such activities, or where we are required to do so by court order or applicable law. We reserve the right to disclose personal data when we believe the law requires it. Except as described above, we do not disclose any non-public, personal information about you to non-affiliated companies for marketing purposes or for any other purpose.
Our Security Measures.
We maintain physical, electronic and procedural safeguards that comply with federal regulations, and educate our employees about the importance of confidentiality and customer privacy, all to guard your nonpublic personal information. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide one or more of our services to you. In particular, KESA employs Secure Socket Layer (SSL) Technology to encrypt your information and help assure that only you and KESA can see it. If your web site browser does not permit a secure connection, KESA will not accept an online submission of information from you.
3. Independent Sales Agents or Brokers.
Workers’ compensation insurance coverage has been placed with us through an independent agent or broker (“Agent”). An Agent may have independently gathered information about Members. A Member’s Agent is responsible for the use and protection of Member information that he or she collects. Members who have questions about how an Agent uses or discloses Member information should contact such Member’s Agent directly.